PRODUCT INFORMATION

HOW DO I KNOW WHAT SIZE TO BUY?

A SIZE CHART IS AVAILABLE ONLINE, ALONG WITH INSTRUCTIONS ON HOW TO MEASURE NAILS CORRECTLY.

IF YOU HAVE SIZING QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT OUR TEAM.

ALL OF OUR HANDMADE NAILS ARE REUSABLE. MOYI UPHOLDS THE BRAND'S QUALITY ASSURANCE. YOU NEED TO BE CAREFUL WHEN WEARING THEM AND BE GENTLE WHEN REMOVING THEM. YOU CAN WEAR THESE NAILS MANY TIMES, MAKING EVERY OUTFIT A RE-PRESENTATION OF ELEGANCE.

FOR DETAILED INSTRUCTIONS, VISIT OUR TUTORIALS PAGE HERE. OTHERWISE PLEASE FOLLOW THE THREE STEPS BELOW:

 STEP 1: PREP YOUR NAILS USING THE CUTICLE TOOL, NAIL FILE AND ALCOHOL WIPE (PROVIDED IN OUR COMPLIMENTARY TOOL KIT)

 STEP 2: APPLY YOUR CHOICE OF ADHESIVE

 STEP 3: APPLY OUR PRESS-ONS

FOR DETAILED INSTRUCTIONS, VISIT OUR REMOVAL TUTORIAL PAGE HERE. OTHERWISE PLEASE FOLLOW THE THREE SIMPLE STEPS BELOW:

 STEP 1: SOAK NAILS FOR 10-15 MINUTES IN A BOWL OF HOT WATER, SOAP AND OIL

 STEP 2: GENTLY REMOVE PRESS-ONS WITH THE CUTICLE TOOL (PROVIDED IN OUR COMPLIMENTARY TOOL KIT)

SHIPPING & DELIVERY

DO YOU SHIP WORLDWIDE?

YES, WORLDWIDE SHIPPING IS AVAILABLE BY BOTH STANDARD POSTAL SERVICE AND EXPRESS SHIPPING.

YES, WE OFFER FREE SHIPPING FOR INTERNATIONAL ORDERS AT $150 OR MORE. CHECK THE CART TO SEE THE CURRENT DEAL ON DOMESTIC FREE SHIPPING.

WE'RE SORRY TO HEAR YOUR TRACKING ISN'T UPDATING. OCCASIONALLY, CARRIERS MAY TAKE 1-2 BUSINESS DAYS TO UPDATE SHIPMENT STATUSES. IF YOU'RE STILL FACING ISSUES A FEW DAYS AFTER RECEIVING YOUR TRACKING NUMBER, PLEASE CONTACT US WITH YOUR ORDER DETAILS. WE'RE HERE TO HELP!

EUROPE： 3-5 BUSINESS DAYS

U.S. ：7-9 BUSINESS DAYS.

AUSTRALIA ： 6-7 BUSINESS DAYS.

SHIPPING TO REST OF THE WORLD GENERALLY TAKES 10 BUSINESS DAYS.

FOR MORE DETAILED INFORMATION ON TIMES IN OTHER COUNTRIES, PLEASE SEE OUR SHIPPING TIMELINE

RETURNS

CAN I RETURN AN ITEM FROM MY ORDER?

FOR HYGIENE REASONS, WE ARE UNABLE TO PROCESS EXCHANGES OR ISSUE REFUNDS FOR SITUATIONS WHERE YOU HAVE SIMPLY CHANGED YOUR MIND OR WISH TO REQUEST A DIFFERENT STYLE OR SIZE.

WE KINDLY ADVISE YOU TO THOROUGHLY REVIEW YOUR ORDER AND CHOOSE YOUR SIZE ACCORDING TO OUR SIZE GUIDE BEFORE COMPLETING YOUR PURCHASE. YOUR UNDERSTANDING OF THIS MATTER IS GREATLY APPRECIATED.

WHILE RARE, IF YOU HAPPEN TO RECEIVE A FAULTY ITEM OR IF THERE'S AN OVERSIGHT ON OUR PART, PLEASE REACH OUT TO US IMMEDIATELY.

DON'T HESITATE TO CONTACT US AT MOYILIFE.CO@GMAIL.COM WE ARE HERE TO HELP YOU THROUGHOUT THE RETURN PROCESS.

PAYMENT

WHAT FORMS OF PAYMENT WE YOU ACCEPT?

ACCEPTED PAYMENT METHODS INCLUDE MAJOR CREDIT CARDS (VISA, MASTERCARD, AMERICAN EXPRESS), PAYPAL, AND VARIOUS OTHER ONLINE PAYMENT OPTIONS. ALL TRANSACTIONS ARE PROCESSED SECURELY.

AS WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF CUSTOM AND DUTY FEES, BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.